This privacy policy will explain how our organization uses the personal data we collect from you, when you use our website, fill out our contact forms or make a purchase in our online store.

SECTION 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and email address.

When you fill out our contact form, we collect the personal information you provide us, such as your name, e-mail address, company, job title, phone number, address, canton and country.

When you browse our website or online store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using. 

E-mail marketing: With your permission at the time of ordering (opt-in), we may send you e-mails about our shop, new products and other updates.

How do we collect your data?

You directly provide Green Motion SA with most of the data we collect. We collect data and process data when you:

  • Contact us via our website forms on greenmotion.ch or place an order for any of our products or services on greenmotionshop.ch
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.
  • Fill out a contact form on Facebook.
  • Purchase a product on our online store

How will we use your data?

Green Motion SA collects your data so that we can:

  • Process your order, manage your account.
  • Contact you with more information about the products that you voiced interest in by providing us with your information via a contact form, by email or by phone.
  • Email you with special offers on other products and services we think you might like.

How do we store your data? Green Motion securely stores your data on servers at Green Motion in Lausanne or in data centers that are mainly located in Europe and managed by our partners Gandi, Shopify, GetResponse and Salesforce.

Green Motion SA will keep your data unless you ask us to delete it.

Green Motion SA would like to send you information about products and services of ours that we think you might like, as well as those of evpass SA, a company operated by Green Motion. If you have agreed to receive marketing information, you may always opt out at a later date.

You have the right at any time to stop Green Motion SA from contacting you for marketing purposes or giving your data to partners of Green Motion SA such as evpass SA.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule delivery or return a purchase, we assume that you consent to our collection and use of your information for that purpose only.

If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@greenmotion.ch or by mail at: Green Motion SA Chemin de Maillefer 61, 1052 Le Mont-sur-Lausanne, Switzerland.

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

What are your data protection rights? Green Motion SA would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Green Motion SA for copies of your personal data.
  • The right to rectification - You have the right to request that Green Motion SA corrects any information you believe is inaccurate. You also have the right to request Green Motion SA to complete information you believe is incomplete.
  • The right to erasure - You have the right to request that Green Motion SA erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that Green Motion SA restricts the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to Green Motion SA's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that Green Motion SA transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@greenmotionEV.com Call us at: +41 (0)21 544 04 44 Or write to us: Chemin de Maillefer 61, 1052 Le Mont-sur-Lausanne

ARTICLE 4 - SHOPIFY

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products. Your data is stored in Shopify's data storage system and databases, and in the general application of Shopify. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information related to your purchase transaction is retained for as long as necessary to complete your order. Once your order is finalized, the information related to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.

For more information, please see the Shopify Terms of Use here or the Privacy Policy.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the third party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located or have facilities in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States law, including the Patriot Act.

Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.

Links

You may be asked to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

ARTICLE 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that your personal information is not improperly lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. While no method of Internet transmission or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally accepted by the industry.

COOKIES

What are cookies? Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies? Green Motion SA uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website
  • We use cookies to personalize content and ads, provide social media features and analyse our traffic
  • When you make a purchase on our online store.

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
unctionality - Green Motion SA uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising - Green Motion SA uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Green Motion SA sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

How to manage cookies: You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your canton or province of residence, and that you have given us your consent to allow any minor person in your charge to use this website.

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after publication on the website. If we make any changes to the content of this policy, we will notify you here that this policy has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at info@greenmotion.ch or by mail to Green Motion SA.

Chemin de Maillefer 59-61, 1052, VD, Le Mont-sur-Lausanne, Switzerland